How it goes down at the Mac Shack
Call us now for immediate advice and assistance
How do I get my Mac fixed?
Adequate packaging is non-negotiable!
Find your nearest UPS Drop Off Point here by dropping in your postcode — https://www.ups.com/dropoff.
At the Mac Shack, we’re all about making things easy for you!
That’s right — you can have your device picked up either from home or from your workplace. OR, you could always drop your device at one of the UPS Nation Wide Drop Off points, completely free of the commitment fee! Do mention your preferred option on the online booking form!
Delivery information and conditions
In order to minimise effort on your behalf we offer two different methods of transportation, you can either arrange through us a collection from your home or place of work and you will be charged a small commitment fee of £12.95 which will be deducted off your final repair bill or REFUNDED IN FULL if you wish to cancel the repair, if you miss your collection time the collection fee is non-refundable, alternatively you can drop off at one of UPS Nation Wide Drop off points completely FREE No commitment Fee required, please select which option best suits you when booking your repair on our booking form.
In all cases adequate packaging is required, we will NOT open inspect or return a Desktop iMac in the incorrect packaging and you will have to arrange your own courier for collection. (We recommend original manufacturers packaging). If you do not have adequate packaging we can supply you via post the correct packaging for your Apple Mac, please select the correct box for you on our booking form.